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| Additional information |
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| 4Power Infocom FZ LLC |
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Overview:
We specialise in pioneering business software solutions and telecommunication & network services that enable our customers to enhance their operational efficiency and long term profitability.
We serve a growing international customer base with our Global Headquaters located in Dubai Internet City. We have regional offices throughout the Middle East, Africa & India, and an extensive partner network in over 150 countries.
Our Focus
Customer Experience
Management
The 21st Century Customer is smart, savvy and has the power to choose between umpteen competing companies. Soon, the only way to maintain a sustainable competitive advantage will be by delivering a superior customer experience! Customer experience may be seen as 'how customers perceive their every interaction with your company'; and its management may be referred to as the practice of perfecting customer interaction to meet or out shine expectations. Our suite of products can help you deliver a superior personalised customer experience, consistently, and at every touchpoint, by ensuring that you get the right information to the right place at the right time - every time
SMART
Branch
The pace of digitization is picking up rapidly, as consumers, companies, and entire industries become increasingly connected at home, in the office and on-the-go. The 21st Century Customer not only expects, but demands the convenience of new technologies, however still seeks the assurance of a local branch. Despite this fondness for branches, the economics of yesterday's branch network won't work and hence remaining branches must reflect the realities of today. Whether creating new digital branches or transforming your existing branch network, our consultants can help you create a truly remarkable experience that is not only relevant, but also financially viable.
Payment
Infrastructure
Digital transformation is redefining all business processes, including payment infrastructure. Digital payment channels are quickly becoming the norm; hence businesses must respond proactively, and work to introduce alternative payment channels for their customers to enhance convenience and security. Allowing customers more control and choice not only will improve their experience with the organisation but will also shift conventional transactions away from tellers to self-service and mobile delivery channels. This will therefore enable employees to focus on higher value transactions such as cross-sales and up-sales, boosting job satisfaction and further, productivity.
Telecommunication
& Network Services
We are leaders in implementation of telecommunications networks, whether fiber, copper, coaxial, microwave or VSAT and associated equipment. We implement and support communications solutions for both inside and outside plant facilities for a broad base of public and private sector clients including telephone operators, transport companies and government agencies. Through our global network of associates and partners, we have instant access to support in more than 150 different countries. We work in partnership with telecommunication companies and equipment manufacturers, to install, integrate and maintain communication assets vital to many key services and business. |
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