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PT Asuransi Jiwa Manulife Indonesia

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PT Asuransi Jiwa Manulife Indonesia

Mission statement:

To be the Premier Financial Security Provider for Indonesian community

Overview:

Manulife Indonesia offers the most comprehensive products and services in the Indonesian financial services industry through life insurance and employee benefits. Headquartered in Jakarta, Manulife Indonesia operates through a network of marketing offices in 24 cities throughout the country, supported by more than 7,600 employees and professional agents and has approximately 1.5 million in force policies. .

In 2010, several prestigious awards have been earned, including:

  1. 1 st Best Life Insurance Company in 2010 from Indonesian Insurance and Reinsurance Broker Association (ABAI)
  2. Most Favorite Life Insurance Company 2010 from Indonesian Insurance and Reinsurance Broker Association (ABAI)
  3. 1st Runner Up Best Life Insurance Company 2010from Investor magazine (for the fourth consecutive year)
  4. Call Center Award for Service Excellence 2010 from Marketing magazine and Carre-CCSL (Center for Customer Satisfaction and Loyalty) for the fourth time, having previously won the same award in 2006, 2008, and 2009.
  5. Service Quality Award 2010 from Marketing magazine and Carre-CCSL (Center for Customer Satisfaction and Loyalty)
  6. et Promoter Customer Loyalty Award 2010 from Octovate Consulting Group and SWA magazine.

Vision:

To be most professional finance services organization in the world, providing strong, reliable, trustworthy and forward thinking solution for our clients' most significant finance decisions.

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