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PT. Asuransi QBE Pool Indonesia

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PT. Asuransi QBE Pool Indonesia

Mission statement:

To be recognised in Indonesia as a highly successful joint-venture general insurance company, a builder of shareholders’ wealth, a developer of ‘can do’ people, and an organisation that exists in the continuous delivery of new and proven quality products and services.

Profile:

Intermediaries have always been a critical part of our business and QBE Pool has built strong relationships with numerous brokers and agents. We continue to further strengthen our relationships with intermediaries who are committed to adding value, in particular relative to the specialist insurance solutions that we provide to clients. We genuinely believe that our success is built on the strength of our partnerships and our desire to continuously improve all facets of our business.

QBE Pool’s focus on meeting the needs of our intermediary partners and clients has guided the company in the establishment of business units. Each business unit has been aligned to meet the specific needs of a particular customer group, providing expert dedicated resources clients can rely on.

Our insurance specialists continue to develop leading-edge products that are client-focused and provide cover tailored specifically to meet the diverse needs of our customers.

Overview:

PT. Asuransi QBE Pool Indonesia (‘QBE Pool’) was established in 1994 as a joint venture company between QBE Insurance Group and PT. Pool Advista Indonesia Tbk.

QBE Pool provides innovative insurance solutions for our intermediaries and clients throughout Indonesia. Each of our insurance policies is backed by specialist expertise. We offer cover for both complex exposures in areas such as liability, commercial property, marine cargo, and hull as well as more straight-forward insurance packages for homeowners, office and retail clients.

Our reputation is a reflection of the dedication of our people and the close working relationships we enjoy with our intermediaries. We look forward to being able to meet your needs and becoming your ‘first choice’ for insurance.

Vision:

Our vision is to be the most successful global insurer and reinsurer in the eyes of our customers, our people, our shareholders and the community.

History:

PT Asuransi QBE Pool Indonesia (‘QBE Pool’) is a joint-venture company between QBE Insurance Group and PT Pool Advista Indonesia Tbk. QBE holds 55% of the paid-up shares and PT Pool holds 45%.

QBE Group initially entered the Indonesian market in 1906 with agencies in port cities, and then in 1913 established a branch office in Jakarta. Our operations ceased during the Second World War, however the company re-established links with Indonesia in 1981, in association with local insurer PT Pool Advista Indonesia.

In 1994, the two companies further formalised their relationship with the establishment of QBE Pool. The company has built a reputation as a leader among Indonesia's joint-venture insurers and has branches located throughout the country to support its primary distribution channels of agents and brokers. QBE Pool operates from 13 locations with 12 branches, marketing and sales offices spread throughout various major cities in Indonesia.

The company is focused on providing specialist insurance solutions to businesses, professionals and families in Indonesia. Over the years, QBE Pool has developed multiple new products to meet the changing needs of Indonesia's rapidly developing insurance market. Drawing on its specialist expertise, the company offers everything from basic cover, which is quick and easy to apply for, to insurance designed for more complicated and complex needs.

Each of our insurance policies is backed by specialist expertise, whether it has been developed to deal with complex exposures in liability, commercial property, marine cargo, and hull or to provide a straight-forward package for homeowners, office or retail clients.

QBE Pool’s reputation is a reflection of the dedication of our people and the close working relationships we enjoy with our intermediaries.

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