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Luminus Financial Services & Credit Union Limited

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Luminus Financial Services & Credit Union Limited

Mission statement:

We are committed to helping our members achieve their financial goals; encouraging and facilitating the development of our team; supporting our communities.

Overview:

At Luminus Financial, our goal is to provide our members with financial services at the least possible cost. We return profits to members in the form of bonus interest on deposits and interest rebates on loans and mortgages.

Values Statement:
Luminus Financial is Adaptable, Responsive, Committed, and Co-operative (ARCC)

Adaptable:
We will expand opportunities by recognizing and responding to changes
We will position products and services to attract the family unit
We will embrace and be open to competitive trends

Responsive:
We will treat everyone with respect and fairness
We will be responsive and sensitive to the diverse needs of our member
We will embrace and be open to changes that will keep us competitive
We will develop products and services for members and their families

Committed:
We are committed to service excellence
We will encourage a team environment committed to open and honest communication at all levels to provide better service to our members
We will be committed to bringing financial awareness and understanding to members so they may be financially independent

Co-operative:
We will operate in accordance with co-operative principles:
Voluntary and Open Membership
Democratic Member Control
Member Economic Participation
Autonomy and Independence
Education, Training and Information
Co-operation among Co-operatives
Concern for Community
We will recognize our social responsibilities within our environment and community

Vision:

To be our members' first choice for financial products, services and advice.

History:

Luminus Financial - formerly Starnews - was formed in March 2011.

The original Starnews Credit Union was formed in 1951 by a group of employees from the Toronto Star. At that time, mortgages and personal loans were difficult for the average worker to obtain. The group decided to pool their money together and form a credit union that could provide banking products and services.

In 2010, Starnews was granted a new status as an open bond credit union, which allowed it to serve any individual, business or organization in Ontario. As a result, credit unions with similar origins became part of Starnews: King York Newsmen; Air Toronto; and Campbell's Employee' Credit Union.

The new name and logo represent the new era for our members and our brand promise of "clearly better banking." As we continue to grow and expand, we ensure the ability to provide a full range of competitive products and services for our members, in a way that demonstrates the value of being an owner-member of the place where you bank.

Formerly known as: Starnews Credit Union

Toll Free: +1 877 782 7639

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